NEON advises Parloa on Strategic Partnership with TP

April 2025 | NEON advises Parloa on Strategic Partnership with TP to Drive Innovation in Conversational AI

NEON has successfully advised Parloa, a leading provider of agentic AI solutions for enterprise customer service, in forming a strategic partnership with TP to enhance innovation and scalability in conversational AI. Parloa’s voice-centric platform seamlessly combines human expertise and artificial intelligence to elevate service quality by enabling natural conversations and delivering exceptional customer experiences across phone and digital channels.

Teleperformance is a global leader in digital business services, adept at merging advanced technology with human empathy to provide exceptional customer care for the world’s leading brands.

This partnership underscores the significance of leveraging AI in customer service, ensuring that businesses can meet the evolving expectations of their clients while maintaining a personal touch. By collaborating with TP, Parloa is poised to further refine its offerings and expand its reach in the market.

NEON’s expertise in technology and strategic partnerships was instrumental in guiding Parloa through this important deal, showcasing our commitment to supporting innovative companies in the rapidly evolving AI landscape.