Support Staff

IT

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NEON is an internationally active law firm with approximately 80 employees. We provide legal advice to clients in commercial law. Our exceptional team is dynamic, efficient, and intelligent. We love what we do and successfully compete with Germany's most prestigious law firms.
 
To strengthen our IT team, we are looking for a dedicated

Support Staff IT

Your mission

As an IT administrator, you play a crucial role in managing and maintaining our law firm's IT infrastructure. Your primary task is to ensure the efficient and secure operation of our network systems, hardware, and software. Additionally, you will assist our staff with technical issues and any IT-related inquiries. Specifically:
  • monitoring and maintaining the IT infrastructure (servers, network devices, and workstations)
  • installation, configuration, and updates of hardware and software components as needed, considering compatibility and security
  • troubleshooting hardware and software problems and conducting root cause analyses
  • collaboration with external suppliers and service providers to resolve technical issues and implement system upgrades
  • conducting regular data backups, verifying their integrity, and developing emergency recovery plans
  • documenting IT procedures, configurations, and troubleshooting steps
  • monitoring new developments in legal technology and trends and providing recommendations for improvements and advancements

What we offer

  • appreciative and vibrant company culture (team lunches, blind dates, after-work events, law firm events, etc.)
  • performance-based compensation with a bonus system – all employees participate in the law firm's success
  • our package NEON.Health (e.g. supplementary health insurance, health promotion offers)
  • our package NEON.Pension (company pension plan)
  • our package NEON.Family (e.g. financial support for daycare, a cozy family room in our office, special leave to care for sick children)
  • pluxee vouchers for break-time refreshments, ÖPNV ticket coverage, and employee discounts
  • 30 days of annual leave
  • supported further education and in-house English courses, in-house yoga classes
  • modern equipped workstations with height-adjustable desks
  • flexible working hours and the option to work from home (with company laptop and mobile phone)
  • central location on Ku'Damm with excellent public transport connections
  • the world's best team colleagues because, when hiring, chemistry is just as important to us as qualifications

Your profile

We are looking for a tech-savvy problem solver with a passion for delivering top-notch IT support and service, a proactive and detail-oriented individual with solid knowledge. Additionally, you should possess the following qualifications:
  • completed vocational training in the IT field or a comparable qualification
  • professional experience in a similar IT support role with a focus on on-site support
  • good knowledge of Windows operating systems and proficient use of the Microsoft Office Suite
  • familiarity with hardware setups, network applications, and phone systems
  • excellent problem-solving and analytical skills
  • customer-oriented and interpersonal communication skills to explain technical concepts to non-technical users
  • ability to work independently and collaborate in a team, handle multiple tasks simultaneously, effectively prioritize, and meet deadlines

Any questions?

Feel free to contact our Head of People & Culture Business Services at jobs@neon.law or give her a call.
Click „Apply now“ to send us your application in German including your CV, motivational letter with salary expectations and entry date as well as your relevant job references.

We look forward to meeting you!

Jenka Jähn
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