NEON advises Superchat on $15,6 million Series A Financing Round

28 January 2022 | NEON has advised Superchat on its $15.6 million Series A financing round.

In addition to lead investor Blossom Capital, existing investor 468 Capital also participated in the round.
This brings the company’s total raised in just under a year to $18.8 million, which will be used primarily for the expansion of the team, as well as for the expansion and further development of features and integrations with existing CRM and workflow tools.

Founded in the summer of 2020 by Yilmaz Köknar and Mika Hally, the company has developed an all-in-one messaging platform that makes small and medium-sized businesses’ customer communications as easy as chatting with friends and family. Superchat collects and bundles conversations from a wide variety of channels – WhatsApp, Facebook, Instagram, Google Business, Telegram, web chat, email and SMS – into a single, easy-to-use inbox, enabling companies to optimize their customer communications in the long term. To date, the platform has processed more than half a million messages from hundreds of customers across 30 industries in Germany alone, helping companies using Superchat to improve their revenue and sales figures, customer loyalty, Google rankings and response rates.

In the future, the platform will not only bundle all communications, but will also be able to manage orders, invoices, payments and ratings.

Background:

NEON has already advised Superchat during the seed financing round in early 2021 and is pleased to further deepen and strengthen the client relationship.